Designing a world of work that works for everyone
Indeed reached out in 2021 to ask me to lead their Job Seeker Accelerator, a specialized, startup-like UX group tackling complex job seeker challenges and shaping strategy across teams. I came for one role, but it quickly grew into something much bigger.
Four years of saying yes
My accelerator unit quickly had a lot of success. So, over the course of four years, Indeed gave me many other hats to wear. For the majority of my time, I led different innovation and technology groups: my original Accelerator group, our job seeker accessibility group, and the group that designed for our subsidiary, SimplyHired.
In my last year at Indeed, my scope grew once more to contain several global functions:
AI Infrastructure & Experimentation UX: Indeed’s earliest AI products and experiments, exploring AI's role in job search and recruiting
End-to-End Experiences: the evolution of my original Job Seeker Accelerator, an internal design consultancy solving cross-team challenges and supporting executive strategy
Global Content Design: clarity in content structures and AI tuning across all products
Global UX Research: user insights and strategy across all products
What I built
First-of-their-kind features: Job seeker preferences (2022), SERP job roll-ups (2024), commute estimates on jobs (2025)
More accessible job seeker products: Owned accessibility for all Job Seeker products (2023-2024), creating streamlined SLOs for the company that made compliance achievable.
A new visual identity: Managed Indeed's new design system and brand launch across all Job Seeker products (2021).
Innovation teams: Led the Job Seeker Accelerator (2021-2025) and Indeed Research UX, our experimental team for innovation R&D (dissolved in RIF 2023)
Visions for the future: Led UX Research vision for FY2025. Co-created product visions for Job Seeker experiences (2023) and the full Marketplace (2024) alongside leadership.
Design Samples
Screens from a job seeker intent experience my team shipped with the Job Seeker profile team.
Screens from an end-to-end vision prototype created during planning with the head of job seeker products.
Screens from an end-to-end preferences vision created during our unified job seeker preferences project (see case study).
Screens from a project for high-volume hiring (job roll-ups): helping job seekers understand the differences in positions from companies posting many similar roles simultaneously. These designs informed multiple updates and experiments with the job search results team.
Selected Projects
A shared story for the future of hiring
Led the creation of Indeed's Marketplace vision at a transformative moment for the company (2024). Orchestrated alignment with executive leadership (including our Head of Product, Head of UX, and CEO) while directing the design team, establishing visual direction, and crafting the narrative that explored how we could put AI to work for real humans in hiring.
A unified framework for job preferences
Led the creation of Indeed's first consistent, scalable framework for collecting job seeker preferences (2022). Aligned cross-functional stakeholders and guided the design team to establish patterns that would work across products and set new standards for preference experiences company-wide.
Bringing Indeed’s new identity to life
Led the rollout of Indeed's biggest brand transformation in company history across all Job Seeker products (2021). Partnered with Brand leadership and our design systems team to coordinate implementation across Job Seeker experiences to bring Indeed's commitment to accessibility and inclusion to life for millions of users.