Hi, I’m Meg. I define product futures, design experiences people love, & build the teams that deliver them.
Right now I teach the next generation of designers at Carnegie Mellon and run my own practice, Delphinium Design. Before that: Sr. Director of UX at Indeed, Head of Product Design and Research at Favor. Past lives at Dropbox, Apple, City of Austin.
Carnegie Mellon
2025 – today
I teach master's students in the Human-Computer Interaction Institute and run my studio, Delphinium Design, alongside it. My focus is what design and design leadership look like now that AI is in the room. I teach and use agentic workflows every day, with Figma, Claude Code, Cursor, and MCP, so I coach from real practice.
Indeed
2021 – 2025
I was recruited to lead the Job Seeker Accelerator, a team solving job seeker problems end-to-end. My role grew into leading an interdisciplinary group of designers, researchers, content designers, and technologists working across job seeker and employer products. My team built Indeed's Marketplace product vision, and I brought AI into how we ran research and experimentation early, before most orgs had. Learn more
Favor
2017 – 2021
I joined Favor as the second design hire, when Product was four people. I built the design and research functions from the ground up: the team, the research practice, and the company's first design system. By the time I left, I led five designers and two researchers, we had helped grow the company 3x, and H-E-B had acquired us. That year, Favor was the fastest-growing company in Austin. Learn more
Dropbox
2014 - 2016
One of the first members of Dropbox's Customer Experience Service Design team. I designed and shipped the first support site for Dropbox Business, then owned the self-service and help experience for Dropbox's largest user base. This is where I learned to design whole services, from support flows to internal tools.
About Me
my approach
Every long-term leader I've worked with has named the same thing as my superpower: I make sense of complexity. I can be trusted to figure it out. When things are messy, I can chart a clear path forward.
I lead with warmth and move with urgency. I believe in deep understanding and fast experiments, and in building teams that can do both without burning out.
beyond the work
I’m a recent Austin, TX transplant living in Pittsburgh, PA. Ask me about my garden! When I’m not designing, I'm hanging out with my very cool 6-year-old, growing things outside, neglecting houseplants inside, or riding my bike around Pittsburgh.