Hi, I’m Meg. I define product futures, design experiences people love, & build the teams that deliver them.

Right now I teach the next generation of designers at Carnegie Mellon and run my own practice, Delphinium Design. Before that: Sr. Director of UX at Indeed, Head of Product Design and Research at Favor. Past lives at Dropbox, Apple, City of Austin.

A group of individuals attending a discussion or presentation in an indoor conference room. There are people seated on chairs, listening to a woman who is speaking, with posters and a large screen displaying event info in the background.

Carnegie Mellon

2025 – today

I teach master's students in the Human-Computer Interaction Institute and run my studio, Delphinium Design, alongside it. My focus is what design and design leadership look like now that AI is in the room. I teach and use agentic workflows every day, with Figma, Claude Code, Cursor, and MCP, so I coach from real practice.

Indeed

2021 – 2025

I was recruited to lead the Job Seeker Accelerator, a team solving job seeker problems end-to-end. My role grew into leading an interdisciplinary group of designers, researchers, content designers, and technologists working across job seeker and employer products. My team built Indeed's Marketplace product vision, and I brought AI into how we ran research and experimentation early, before most orgs had. Learn more

A woman in a blue FAVORS T-shirt smiling while looking at her smartphone, with a large iPhone showing a map and order details in the foreground.

Favor

2017 – 2021

I joined Favor as the second design hire, when Product was four people. I built the design and research functions from the ground up: the team, the research practice, and the company's first design system. By the time I left, I led five designers and two researchers, we had helped grow the company 3x, and H-E-B had acquired us. That year, Favor was the fastest-growing company in Austin. Learn more

Three colleagues are working together, smiling and collaborating around a laptop with Dropbox file windows open on the screen.

Dropbox

2014 - 2016

One of the first members of Dropbox's Customer Experience Service Design team. I designed and shipped the first support site for Dropbox Business, then owned the self-service and help experience for Dropbox's largest user base. This is where I learned to design whole services, from support flows to internal tools.

About Me

my approach

Every long-term leader I've worked with has named the same thing as my superpower: I make sense of complexity. I can be trusted to figure it out. When things are messy, I can chart a clear path forward.

how I lead

I lead with warmth and move with urgency. I believe in deep understanding and fast experiments, and in building teams that can do both without burning out. Learn more about how I lead →

“Her actions over the years have made it clear that she genuinely, viscerally, cares about her users and the people on
her team.”

- Anonymous peer feedback from a 360 review @ Favor

"Meg is the most empathetic leader I've had the pleasure of working with, and it's clear when you see her in action with
her team."

- Allison B., UX Manager, Indeed

“She's just as comfortable talking about business problems or technical feasibility as she is about the ideal experience. It's a rare skill set and priceless as a
UX leader.”

- Dave Y., Sr. UX Director, Indeed

beyond the work

I’m a recent Austin, TX transplant living in Pittsburgh, PA. Ask me about my garden! When I’m not designing, I'm hanging out with my very cool 6-year-old, growing things outside, neglecting houseplants inside, or riding my bike around Pittsburgh.

A smiling family of three sitting in an airplane. The woman in the front has long hair, and the man in the back is wearing headphones and a black cap. The girl at the back has headphones and is looking at the camera.
View of a city skyline with tall buildings, a bridge crossing a river, and a blue sky with clouds.
A family of three standing outdoors in a park, smiling for the camera. The man holds a young girl in his arms, and the woman is standing beside them. There are trees in the background and a cartoon character sculpture behind them.
A white cat sleeping peacefully on a plush, reddish-brown blanket with a cozy indoor background.
A small vegetable garden enclosed in a white frame with mesh sides, featuring green leafy plants, some supported by bamboo sticks, and a translucent green container on the soil.