UX Leader living and working in Austin, TX.
I currently lead a UX superteam at Indeed–providing strategic design guidance in a fast-paced environment, mentoring designers and researchers, informing product strategy, and telling the stories of our users.
Indeed
2021 – now
I lead a global group of over 100 UX professionals working to help people get jobs. Globally, I head up the UX Research, Content Design, and Design Technology functions at Indeed. Additionally, I lead a specialized design team called End-to-End Experiences. This small, cross-functional team operates as an internal design and product strategy consultancy within the broader R&D organization. The team focuses on addressing critical issues that span across product teams at Indeed and provides support to senior leadership in executing strategic initiatives.
Favor
2017 – 2021
Led a team of 5 product designers and 2 researchers responsible for every aspect of Product Design at Favor, from guiding our product team to build the right thing by discovering user needs down to pixel-perfect execution of outstanding interfaces for our mobile, desktop, web, and internal applications.
Dropbox
2015 - 2017
As a core member of Dropbox’s Customer Experience team and one of the team’s first service and tool designers, I worked with engineers to craft the original experience of the dropbox.com/support website for Dropbox Business members, including experience flow and content design. I later designed self-service, automations, and help experiences as the service owner for Dropbox Basic, Dropbox’s largest user base.
Austin Design Week
2019 & 2020
I’ve twice led teams to be chosen to present about designing for the on-demand experience and designing to serve your community in times of crisis at Austin Design Week.
ACM SIGCHI
2017
In this published academic work from grad school, I led a team of 4 other students in researching and creating an award-winning prototype called Robin, a conversational UI for cognitive disabilities.
The Mentoring Partnership
2016 - 2017
I led a team of 4 as we explored how we could change the landscape of Youth Mentorship through designing an e-learning mobile platform that helped adults with existing relationships with youths learn the skills to be great mentors.